WHY CLUSTER CREDIT MANAGEMENT SERVICES

  • Offering end to end business process outsourcing services through innovative application of relevant technologies. We are committed to deliver and provide the best solution, in order to bring our affiliates to an excellent position in the market.
  • At Cluster, we pride ourselves on being an early adopter of innovations in financial management.
  • We are on the journey to being a responsible credit management service innovator, relentlessly reinventing to become the best in the world. We intend to expand into a 2500+ employee organization by 2025, serving companies relying on us to run their business.

Portfolio

WHY CLUSTER CREDIT MANAGEMENT SERVICES

Offering end to end business process outsourcing services through innovative application of relevant technologies. We are committed to deliver and provide the best solution, in order to bring our affiliates to an excellent position in the market.

We do due diligence process in place for engagement of our employees. Further, we engaged by them in the recovery process carry out verification of the antecedents of our employees, which may include pre-employment police verification, as a matter of abundant caution.

we properly trained to handle with care and sensitivity, their responsibilities, in particular aspects like hours of calling, privacy of customer information etc. also our executives have undergone with Indian Institute of Banking and Finance (IIBF), a certificate course for Direct Recovery Agents with minimum 100 hours of training and obtain the certificate from the above institute.

CLUSTER CREDIT MANAGEMENT SERVICES SPECIALIZES IN SERVICING OUR CLIENT'S NEEDS
When you are a client of ours, we go the extra mile to service your accounts. We perform management audits at each step of collection process to assure maximum results on each account. We address your specific needs to bring you the highest return possible

EXPERIENCED PROFESSIONALS YOU CAN COUNT ON
CLUSTER CREDIT MANAGEMENT SERVICES will work with a management and collection team of seasoned collection professionals. Every one of our employee is trained to assist you with any problems you might have in collection.

CONSISTENT COLLECTOR TRAINING
At CLUSTER CREDIT MANAGEMENT SERVICES we devote one hour a week to continued collector training, including; Fair Debt Collection Practices Act Training, skip-tracing techniques, collection tactics, regularizing the NPA cases, daily maintaining DCR reports and numerous related topics. This system keeps every collector in compliance with both State and Federal laws Soft skill training

DRA TRAINING
We provide complete 100 hours of mandatory training for the prescribed syllabus of Debt Recovery Agents / DRA Tele Callers at our Training Centre with IIBF certified trainers and coordinate them for DRA Examinations with IIBF (Indian Institute of Banking and Finance)

Contact

CLUSTER CREDIT MANAGEMENT SERVICES

Location:

182-185, 2ND Floor, GV Audio Vision (Backside), 100 Feet Road, Tatabad, Coimbatore - 641012.

Call:

91591-56542